Covid 19 update

computercare continues to offer remote and collection and delivery services. For the safety of our customers we are making no site visits other than for existing corporate clients who have adequate #SocialDistancing in place

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How to speed up the repair!

It would be an understatement to say many hours are lost every week while we maintain client systems. Some clients don’t remember their login’s, passwords, email address, accounts etc. This in turn can make a short job into a very long winded one. In these circumstances we do try to help as much as possible…

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The joys of I.T maintenance

The potential complexity of maintaining computer systems can be way beyond what one may assume. Of course, most faults or conflicts are soon remedied but this is not always so straight forward. Let’s give a couple of examples: Computer One is new with only a version of Windows, Antivirus suite and an Office suite. After…

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email problems

email not working is one of the most common problems a PC user will encounter. Many of us have been confronted with coded error messages after failing to collect or send email. authentification errors It can be a simple as an incorrect username or password which fails to send or receive email. Authentification errors may…

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Customer service first

Don’t you get fed up trying to comminicate with companies hiding behind their telephoneless desks? No number to call, no one to hold responsible when things go wrong. Well having first hand negative experiences from 3 well know companies during this past week alone, we would just like to assure our customers that “you won’t…

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can you fix my slow computer

Having a slow computer in business is like a mechanic using a cheap spanner which snaps in half. So why on earth do we put up with computers that cause delays in production? It’s not rocket science to see that any delay in production will lead to customers leaving. So what can you do to…

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