The latest trick

Now for the Free Offer!!!

The Tragic Consequences

Imagine the distress of attempting to cancel the auto-renewal contract of a deceased loved one, only to be met with refusal from companies citing lack of password or email address knowledge. This heartbreaking scenario is all too common. Just last week, a client faced insurmountable hurdles trying to terminate her husband’s indefinite annual Norton LifeLock renewal, as he suffers from advanced dementia. The requirement to communicate with him and obtain answers was not just difficult, but impossible.

This prevalent issue has left numerous individuals in despair, necessitating intervention to resolve matters they could well do without. In my view, the conduct of these companies borders on discrimination.

Next Steps

While navigating this predicament can be daunting, reaching out to the support number provided by the companies deducting funds is often necessary. It’s imperative to gather names, call details, and most importantly, a reference number. Subsequently, contact your bank or credit card provider to explain the situation. Maintain meticulous records throughout. However, be prepared for potential challenges, as financial institutions have their own stringent security protocols to adhere to. Persistence is key; do not relent until a resolution is achieved.

A Preventive Measure

For those yet to be affected, the simplest solution is to ensure that no one in your household is enrolled in any form of auto-renewal service. Take proactive steps to safeguard against potential future complications.

Advice

Never give these platforms your credit card or bank details but if you must then make sure that auto renewal is not activated. Contact https://computercare.co.uk for low prices on security software whenever your renewal is due. We can offer you a substantial price reduction on any autorenewal.

computercareuk

All-round I.T services for business and the general public. Founded Selby, North Yorkshire, February, 1997

computercare.co.uk

Having multiple mailboxes it’s impossible to filter out all the Spam without losing legitimate messages. Scammers are a scurge on our society and having once nealy lost my Mother to a Romance Swindler I take this as all very personal.

A few times a month we have clients calling us for support after being hit by fraudulent transactions to their Bank accounts and others who receive threats to disclose their personal lifes. These low life scamming scoundrels don’t belong in our society and with the world balancing from one disaster to the next the scammers should be thrown into the furnace without mercy.

Ironically my mailbox just received a Scam attempt traced to an individual sat in the Nevada Bankrupcy Court while at the same time using a link to a foreign phone number. It simply beggers belief that even during a trial these oxygen wasters just never give up.

If you ever feel unsure about any messages or phone calls you receive then the chances are it is a Scam! Don’t fall for it! Give us a call or send us an email and we will give you the best advice we can.

If you have already found yourself affected by a financial scam then inform your banks immeadiatley.

computercareuk

All-round I.T services for business and the general public. Founded Selby, North Yorkshire, February, 1997

computercare.co.uk

When you think about your daily activities on your Google, Apple or Microsoft device you will soon get fed up with all the data requests, messages and terms for almost anything we do. Naturally, we start to submit to these constant nag screens. This information is collected by machines and fed into algorithms within programs designed to evaluate who we are, what we like, what we like to spend and on what. Clicking on those interesting-looking items whether it’s a new outfit, an interesting political message, medical advice, you name it we are being used by robots in the same way you’d see in a sci-fi movie. Shopping loyalty cards like at Tesco and Morrisons will use your information to guide you to special offers for similar items you have purchased previously. Normally these items will be tempting such as little luxuries or junk foods which can be quite addictive.

So why should we be concerned?

The above is just an example of how Ai systems may work. Now imagine some really basic computer code using the words “if” “then” “goto” . So “if” subject “a” likes Choclates then “goto” Special offers Choclates. “if” not “goto” “next”. “if” subject “a” likes Beer then “goto” Special offers Beer.

If that makes any sense then you will see that it is actually the computer that makes the final decision on direction. This may all be in the simplest form but when a machine is coded to make decisions it can do so using randomisation or anticipated expectations built on previous analysis. Go a few steps further and eventually we have machines that make their own decisions. This isn’t sci-fi anymore and I don’t proclaim to understand even a fraction of how these systems work. The fundamentals of computer programing and the future Quantum computers are clear enough evidence to warn us that we are soon entering very dangerous times.

This is an example of an actual request I made from an AI website, openai.com just a few minutes ago. To be clear this is an AI generated response

My question:

Write me an SEO optimised blog about AI. I want a blog that describes AI at a very basic level, before giving an example of what AI might be used for in the future, and the potential dangers of allowing AI to impact our lives to those extents.

The instant AI response:

Title: The Power of Artificial Intelligence: Exploring the Basics and Unveiling Future Possibilities

Introduction:

In recent years, there has been an exponential rise in the use of Artificial Intelligence (AI), transforming various industries and shaping the way we live and work. AI, often referred to as machine intelligence, enables computer systems to perform tasks that typically require human intelligence. In this blog, we will delve into the fundamentals of AI, provide an example of its potential application in the future, and shed light on the potential risks associated with its widespread adoption.

Understanding Artificial Intelligence:

At its core, AI encompasses the development of intelligent machines that can mimic human cognitive functions such as learning, reasoning, and problem-solving. These machines are designed to process vast amounts of data, identify patterns, and make informed decisions with minimal human intervention.

There are two primary types of AI: Narrow AI and General AI. Narrow AI, also known as Weak AI, refers to AI systems designed to excel at specific tasks, such as speech recognition or image classification. On the other hand, General AI, or Strong AI, refers to AI systems that possess human-like intelligence across a wide range of tasks. While Narrow AI is prevalent today, General AI remains an area of ongoing research and development.

AI in the Future: A Glimpse of Possibilities:

The potential applications of AI in the future are limitless. One area that holds significant promise is healthcare. Imagine a scenario where AI algorithms can analyze medical records, genetic data, and clinical research to develop personalized treatment plans for patients. AI-powered systems could revolutionize diagnosis by swiftly detecting diseases at an early stage, leading to better patient outcomes and reducing the burden on healthcare professionals.

Furthermore, AI could enhance transportation systems by enabling self-driving cars. Autonomous vehicles equipped with advanced AI algorithms can analyze real-time data from sensors, cameras, and GPS to navigate roads, reduce accidents, and optimize traffic flow. This technology has the potential to revolutionize the way we commute, making transportation safer, more efficient, and environmentally friendly.

The Potential Dangers of Unbridled AI:

While AI has the potential to revolutionize numerous industries, it is essential to address the potential risks associated with its widespread adoption. One of the major concerns is the displacement of jobs. As AI systems become more capable, there is a possibility of automation replacing certain human tasks, leading to unemployment and economic inequality.

Another concern revolves around the ethical implications of AI. As AI algorithms are trained on vast amounts of data, there is a risk of bias and discrimination. If the training data is flawed or reflects societal biases, AI systems can perpetuate and amplify these biases, leading to unfair treatment of certain individuals or groups.

Moreover, there are concerns about privacy and security. As AI algorithms gather and process vast amounts of personal data, there is a need for robust regulations to protect individuals’ privacy and prevent unauthorized access or misuse of sensitive information.

Conclusion:

Artificial Intelligence is transforming the world around us, offering immense potential for innovation and progress. From personalized healthcare to autonomous transportation, AI is set to revolutionize various aspects of our lives. However, it is crucial to approach AI adoption with caution, considering the potential risks associated with its unchecked expansion. By proactively addressing concerns such as job displacement, bias, and privacy, we can harness the power of AI while ensuring its responsible and beneficial use for humanity’s advancement.

computercareuk

All-round I.T services for business and the general public. Founded Selby, North Yorkshire, February, 1997

computercare.co.uk

is it wise to have multiple browsers?

The answer to this is yes because there will be times when a certain browser may not respond in an expected manner when running a certain application. Normally these issues are fixed with updates. Other reasons are that browsers offer different features which can be very useful.

Microsoft Edge

Microsoft Edge may be one of the fastest browsers on the Internet but I have personally avoided it in the main due to what I see as a commercial-based product rather than an informative one. Time and time again the site is ridden with 3rd party advertising which if followed can potentially and indirectly link you to data collecting and even scam sites. So let’s make just one example.

This morning 21 December 2022. A headline story “Man slapped with £100 fine after cat-calling woman on London street”. So what’s the problem you would wonder? Well, how about within the script is an advert from one of Microsoft’s promoters with pictures of the TV presenter Penny Smith. The heading “She was beautiful in the 90’s but now it’s hard to look at her”. Clicking on these links then takes you to unknown places which very easily attach themselves to undesirable sites and sometimes even scam sites.

This kind of behaviour is not acceptable in our society yet I see more and more of it within advertising spots aimed at gaining our attention.

My Conclusion – I will continue to have Microsoft Edge on our workstations but only for certain conveniences such as Microsoft accounts and licencing. I do question whether Microsoft browsers are as fast as they claim with the immense amount of 3rd party advertising. Thumbs Up? No

Google Chrome

I tend to prefer Android phones which integrate almost flawlessly with Google across various devices. I also like the fact that the main browser window is not full of advertisements so not hindering our search intentions. Having Gmail, Photo’s, Calendar and other features at hand are also invaluable at times.

Be very aware that Google collects tons of data when you browse so if you want to remain private then you could add the DuckDuckGo (see below) extension.

The speed of Google can occasionally be a little slower but it’s not something which put’s us off using this incredibly powerful browser.

Our Conclusion – Thumbs Up? Yes

Mozilla Firefox

another browser I use is the Open Source Firefox Browser. It is a favourite amongst many users who prefer to keep their lives a little more private. Data collection is kept to a minimum and it has the ability to check that your email address has not been compromised. You’ll also be pleased to know that Firefox prevents those annoying auto-plays.

Our Conclusion – Thumbs Up? Yes

Safari

Safari is an Apple based browser, relatively lightweight but not my personal choice. The way I see it is that if you like Apple then Safari is probably the must be the best. I have read that Chrome runs faster on a Mac. I’ve not compared but on the odd occasion I use my Mac then I will use the Chrome browser.

Our Conclusion – Personal Preference

DuckDuckGo

DuckDuckGo is not a browser in itself, at least not on a computer. DuckDuckGo can be added to Browsers such as Chrome etc. DuckDuckGo never stores your data and is far more efficient than simply using incognito mode within a browser. Incognito mode in Chrome only deletes the information in your browser but not what Google collects. I have read that some DuckDuckGo searching is stored by Microsoft Edge as it is a contractual agreement if DuckDuckGo wishes to use Bing searches. DuckDuckGo continues to block Microsoft trackers by all accounts

Our Conclusion – Thumbs Up? Yes

Finally

Finally there are dozens of browsers out there so you as the end user will know what works best for you. My opinions are only my opinions and not advice.

computercareuk

All-round I.T services for business and the general public. Founded Selby, North Yorkshire, February, 1997

computercare.co.uk

People use the Internet for various reasons. Most of us will use a browser such as Google to search for a restaurant, for online shopping or maybe to find directions to a location. The net offers a world of other services like our email, cloud backup, online banking. Sadly the internet also has a dark side where criminals want to steal our data, our money and even our lives.

What are the dangers?

Let me start by telling you that computer viruses are now only a small part of internet dangers. Whether you are aware or not you have most likely experienced one of the following attempts to infiltrate your privacy. Malware, ransomware, phishing (pronounced fishing) , spoofing or spamming are the most common methods criminals use.

Are Apple Mac’s Safer?

OK, first things first. Microsoft Windows PC’s seem to fall foul of attacks far more than other machine types. However! be warned that no electronic device is 100% safe. People often think Apple Mac’s don’t get attacked but this is simply not true. iMac’s, MacBook’s, Apple Mac’s whatever we call them don’t use a system registry like Windows machines while their individual programs are self contained. This in effect help’s protect them a little more by closing off some of the roadways, so to speak. But do not assume they are immune from attack because that is simply not true!

What do I need to keep my computer safe and is Windows Defender enough to protect me?

Well since the introduction of Windows 10 (now Windows 11) Windows Defender has very good security protection but we would still advise that higher level security would be beneficial especially for users who do online banking or purchases online.

Beware of fake Security Software links!

Ad hoc google searching for Security Software Software is in itself a risky strategy. The internet is flooded with fake McAfee scams and also many machines are being hit with fake McAfee phishing hacks. 

So the question may be “should I avoid McAfee?” The answer is “No” certainly not. McAfee in our opinion has come back into favour since it now uses far less computer resources than some other products. The legitimate link for McAfee is here but if you’d like a big discount then we can sort this for you inclusive of a remote installation.

What other security products would we recommend?

There are many excellent tools out there such as Bitdefender , F-Secure, Trend Micro and many others. What we would warn you about is not to use Free Antivirus Software as in our opinion such software is inadequate and also they often pop up with constant upgrade links which at the very least is annoying. On the other side of the coin we would like to make you aware that you can also have an overkill of applications. Some providers, especially one who we can’t mention will sell security with so much payload that your computer can become sluggish. It’s also worth bearing in mind that Windows itself does a better job than many of these applications by performing defragging and the like. In fact SSD drives which we find in most modern machines don’t even need defragging and all it does is wear down the lifecycle of the disk.

What about Russian security software such as Kaspersky?

This is a difficult question to answer but due to it having headquarters in Moscow we shall no longer recommend the use of this software as we don’t want to see tax dollars going into the Putin War machine. We are also following advice from Governments on this one.

The software itself is in our opinion excellent however we would advise against at this time

Keep your Children Safe – Watch out for the signs – and it’s not just Children at Risk!

If your children seem to be keeping you away from what they do on the internet then you may wish to talk to them about the dangers. Of course we cannot keep youngsters away from technology completely because this would limit their ability to advance in the future. What we would advise is still to be vigilant because some of the dangers we have seen are beyond comprehension.

My own Mother was the victim of a Romance Swindle and it was only due to my I.T skills which saved her from losing everything she had. This is not even to mention her emotional meltdown thereafter.

What to keep an eye out for

Keep an eye out for things you don’t recognise. Do not install unknown software if it pops up out of the blue suggesting you have a virus or that your data will be encrypted if you don’t pay a ransom. Beware of excessive chatting with strangers and even be very cautious on dating sites because parasites love to live off people emotions.

What is the Dark Web and should I go there?

Danger Alert! stick to the internet as you know it. It’s all you need

Yes we have been on the Dark Web but only for purposes of evaluation. In years before the Web much of what is today found was hidden away in news groups and within we found depravity beyond most peoples imagination. Nothing has improved in fact we have only one word for it. EVIL!!!

Even by just a curious visit on the Dark Web you will be inadvertently directed to some horrendous sites. I shall not go through in detail what is there but if you are a parent it will make you cry for hours. If you hate drugs you will be disgusted. If you want to buy anything illegal, I mean anything. It is an anonymous web but if those who think they are completely safe from authorities or scammers then think again. On the face of it there is a “criminal code” but then the nature of the beast takes no prisoners.

computercareuk

All-round I.T services for business and the general public. Founded Selby, North Yorkshire, February, 1997

computercare.co.uk

Who is going to benefit? when will we get it? and if we don’t live within the planned rollout areas then will we still have to fund it with higher charges? Short answer “YES” – we hear that even if you are still on Copper or Aluminium to home but Fibre from Exchange to Cabinet then you may be funding the rest of the nation’s upgrade because you are supposedly on Fibre!

Yes we have access to low price internet within the United Kingdom but it all seems a little misleading? We hear about Fibre, High Speed Internet Access, Superfast Fibre broadband. True in a few cities but still millions of us are paying no less and yet we can barely send an email without delays.

Ofcom proudly announce that the Copper network will be replaced but hey! “what about those of us who are still on Aluminium” Yes Aluminium, not even Copper to the house but still paying for Fibre!!!

Our company in the East Riding of Yorkshire has severely lacked the ability to provide some services required while relying on internet technology. The following Internet providers ALL failed to supply the speeds they promised us but they were ALL happy to charge for the higher speed they NEVER gave us. Lucky we were able to prove their failure to provide services sold to us. In turn making those contracts void.

BT, PLUSNET, TALKTALK, SKY, VODAFONE, POST OFFICE

Our advice to you as the consumer is to re-evaluate and compare what your paying. Check your speeds against the promises ISP’s make to you. Check out these sites to check your internet speeds. Openreach, speedtest.net, fast.com, If your speeds don’t coincide with your contract then make a complaint, make them sort it or compensate you.

On the other hand in light of the likely price rises you may need to consider signing up for a longer term fixed price contract to avoid the inevitable price hikes!

As a consequence of broken promises we have thrown in the towel with land based Broadband Services. We have now started beta testing the SpaceX Starlink Satellite Broadband Service. Presently approximately 1’000 low flying Satellites are offering High Speed Internet with latency close to comparable to Fibre based products. The system is still in it’s infancy and not without it’s issues however we have achieved speeds between an average of 50-180mbps with a one time high of 680mbps. The SpaceX plan is to increase the orbiting satellites from 1’000-40’000 satellites within the next few years. Only yesterday a further 60 satellites were sent into Space and what’s amazing is that we can view these from an App so if the connection drops out for a few seconds we anticipate when coming back again.

#WYSIWYG

computercareuk

All-round I.T services for business and the general public. Founded Selby, North Yorkshire, February, 1997

computercare.co.uk

Be vigilent if you recieve unexpected messages appearing on your pc, laptop, mac, tablet or even phone. These scammers also thrive on many local social groups. The messages may suggest you have a virus or that your security is not up to date. They may offer you incentives such as unclaimed lottery wins, big pay rates, ways to make easy money, tell you that you are due a tax refund or that you must urgently contact HMRC regarding a due payment. Many scams even suggest you have pornography on your system and that you must pay a ransome.

What to do? –

• Beware of Apps suggesting you should install Security software unless you are sure of their source. Many of these Apps are Scams themselves!
• If unsure DON’T RESPOND
• If concerned DON’T RESPOND
• If it sounds too good DON’T respond
• Inform your ageing relatives

If you have older relatives try keep them up to date about the risks around us

Contact us for a totally free check and advice

This is not an attempt to sell you anything but rather to make awareness. We deal with customers on a daily basis who have been hit by low-lifes who feed of our vulnerabilities

Mobile and Remote Support Service – based in Holme Upon Spalding Moor, established 1997 in Selby North Yorkshire

computercareuk

All-round I.T services for business and the general public. Founded Selby, North Yorkshire, February, 1997

computercare.co.uk

We are able to fix approximately 60-70% of customer calls via our very successful #RemoteServicing. With the exception of a few #BespokeServers which may run on alternative #OperatingSystems we use licenced encrypted #TeamViewer #Software. Non #MicrosoftOS systems have dedicated alternatives with which we can connect to #SupportYou.

computercareuk

All-round I.T services for business and the general public. Founded Selby, North Yorkshire, February, 1997

computercare.co.uk